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Samantha Delaney is the New Business Development Manager at Harcourts Mandurah, the leading real estate agency in the Peel region in Perth. After working in the customer service industry, Sam moved from the UK to Western Australia and joined Harcourts Mandurah in 2012 as a property manager.

In this episode of Property Uncovered, Sanjeev and Sam discuss the number of properties that a property manager can manage while still being effective, when your real estate agency should incorporate an additional hire, or how to pick the right property manager as an investor.

— TIMESTAMPS —

(00:00) Intro

(00:51) Working at Harcourts Mandurah

(02:43) Background In Property Management

(04:07) Team And Roles At Harcourts Mandurah

(08:06) Incorporating A New Hire In The Team

(11:17) Insights That Helped Her In Her Role

(13:07) Choosing A Property Manager As An Investor

(19:00) How Buyer’s Agents Affect Her Work

(22:02) The State Of The Current Market In Mandurah

(24:29) Supporting People In Need

(27:26) Tips To Secure A Home As A Buyer

(29:23) Do Your Research

(33:36) Where to find Sam

(34:03) Outro

— QUOTES —

– “There’s nothing worse for an owner than (not being able to) get ahold of their property manager.”

– “I’ve heard of property managers running with over 200 properties. That’s something we would never do, simply because the utmost priority for us is to deliver good customer service.”

– “Our property managers do everything from end to end. There’s never that third-party going in where the communication is lost.”

– “(Buying a house) is not a process I would ever recommend that somebody does for themselves.”

— CONNECT WITH SAM —

https://linkedin.com/in/samantha-delaney
sam.delaney@harcourtsmandurah.com.au
0421504492
— CONNECT WITH SANJEEV —
https://linkedin.com/in/sahsanjeev
— FOLLOW INVESTORS DREAM —
https://investorsdream.com.au/
https://investorsdream.com.au/bookcall
https://instagram.com/investorsdreambuyersagent
https://facebook.com/investorzdream